Shipping Policy

Last updated: September 2026

Thank you for shopping with BUDI Studios. Below you'll find information about how we process and ship your order.

Order Processing

Orders are typically processed within 5 business days before dispatch.

During product launches, holidays or periods of high order volume, processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery destination and the shipping method available for your order.

You will be able to review the shipping cost before completing your purchase.

Estimated Delivery Times

After your order has been dispatched, estimated delivery times are:

Standard: 14-30 business days

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on your destination, shipping carrier, customs processing, public holidays, severe weather or other circumstances outside our reasonable control.

International Shipping

We ship internationally to the destinations available at checkout.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country's authorities.

Unless otherwise stated at checkout, these charges are not included in your purchase price or shipping fee and are the responsibility of the recipient.

BUDI Studios does not control customs charges or customs processing times.

Tracking Your Order

Where tracking is available, tracking information will be sent to the email address provided with your order once your order has been dispatched.

Please allow some time after receiving your shipping confirmation for tracking information to become active.

Incorrect Shipping Addresses

Please carefully check your delivery address before placing your order.

If you notice an error after ordering, contact us as soon as possible at contactbudiman@gmail.com with your order number and correct shipping address.

If your order has not yet been processed or dispatched, we will do our best to update the address.

Once an order has been dispatched, we may not be able to change or redirect the delivery address.

Delayed or Missing Orders

If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at contactbudiman@gmail.com with your order number.

We will work with you and the shipping provider to investigate the delivery.

Damaged Orders

If your order arrives damaged, please contact us at contactbudiman@gmail.com and include:

• your order number;

• a description of the issue; and

• clear photos of the product and shipping packaging where relevant.

We will review the issue and help arrange an appropriate solution.

Nothing in this Shipping Policy limits any rights or remedies you may have under the Australian Consumer Law.

Returns

For information about returns, exchanges, damaged products and refunds, please see our Returns & Refunds Policy.

Contact

If you have any questions about shipping or your order, please contact:

BUDI Studios
Email: contactbudiman@gmail.com